Users' Guide

Fresh Flowers

  • Fresh flower products can be enjoyed for about 3-5 days from the date of purchase or delivery.

  • Original Fresh Flower Box

    The arrangements in boxes can be displayed as they are. To prevent water leakage, please avoid placing the box vertically; instead, keep the lid open and lay it flat for optimal enjoyment. Each box contains water-absorbent foam at the bottom, so be sure to add a small amount of water once a day to keep the foam moist. When doing so, gently pour water using a watering can or dropper between the flowers, taking care not to wet the box. Please also avoid placing the arrangement in direct sunlight or near heating and cooling sources, as these conditions can cause the flowers to wilt more quickly.

  • Fresh Flower Arrangement

    The flowers are arranged in water-absorbent foam, so please regularly add water gently from the edge of the container using a watering can or dropper to prevent the foam from drying out. Additionally, avoid placing the flowers in direct sunlight or near heating and cooling sources, as these conditions can cause the flowers to wilt more quickly.

  • Fresh Flower Bouquet

    Please remove all wrappings except for the jute twine and transfer the flowers to a vase. Regularly changing the water is crucial for extending the life of the arrangement. It’s also more effective to trim the stems slightly while changing the water. Be mindful not to place the flowers in direct sunlight or near heating and cooling sources, as this can lead to quicker wilting.

Preserved Flowers

  • Please do not water the arrangement, as it is made with preserved or dried flowers. If stored properly, you can enjoy them for 1 to 2 years. Avoid placing them in direct sunlight, near heating or cooling sources, or in overly humid environments, as these conditions can cause deterioration or fading. Additionally, since preserved flowers may undergo dyeing processes, there is a possibility of color transfer. Please take care to prevent direct contact with walls, floors, or fabrics.

Goods

  • Nicolai Bergmann Original Scissors (for fresh flowers)

    Treated with fluorine resin, our scissors are rust-resistant. However, to ensure long term use, wipe off dirt and moisture after every use.

  • Nicolai Bergmann Original Scissors (for wire cut)

    The hard chrome finish is resistant to rust. However, for extended longevity, please ensure to remove any dirt or moisture after use.

  • Nicolai Bergmann Original Knife

    Made from high-quality stainless steel, this material is resistant to rust. However, for extended durability, please ensure to remove any dirt or moisture after use.