Act on Specified Commercial Transactions

Seller: Nicolai Bergmann K.K.
CEO: Nicolai Bergmann
Representative Director: Nicolai Bergmann
Location: 5-7-2 Minami-Aoyama, Minato-ku, Tokyo 107-0062

Inquiries:
Online shop)
Phone number: 03-5755-3900 (reception hours: 10: 00-17: 00)
Email address: onlineshop@nicolaibergmann.com
Site URL: https: //shop.nicolaibergmann.com/
Flower school)
Phone number: 03-5464-0745 (reception hours: 10: 00-18: 00)
Email address: school@nicolaibergmann.com
Site URL: https://shop.nicolaibergmann.com/collections/flowerschool

Order method: Internet

Product price: Describes tax included for each product

Required charges other than the product price:
Consumption tax
Delivery packing fee ¥ 550 -¥ 2,530 (Automatic calculation according to the total purchase amount for each order)
*For details"Delivery / payment"Please see

Payment method and payment time:
Google Pay/Apple pay
Credit card payment [Diners, JCB/AMEX, Visa/Master]
Softbank collectively payment / au Easy Payment
PayPay / LINE Pay/Rakuten Pay / Au Pay / UnionPay
Payment will be confirmed at the time of purchase. The withdrawal date varies depending on the selected payment service company.

Product delivery time/lesson participation date and time:
Online shop) We will ship according to the specified delivery date when ordering.
Flower school) Participation of lessons on the date and time you made a reservation. Or we will ship flower materials and products according to the specified delivery date.

Returns / exchanges:
We cannot accept returns and exchanges due to customer's convenience.
We are making a thorough management and quality confirmation at the time of shipment, but if the product is different or the product deteriorates or damaged during delivery, please contact the online store within 24 hours after the product arrives.